From Skies to Cargo: Dr. Vandana Singh’s Journey of Resilience, Leadership, and Empowerment

Dr. Vandana Singh, Director of Global Corporate Key Account Management at Saudia Cargo, shares her insights on leadership, fostering partnerships, advocating for women in aviation, and the passion driving her three-decade-long career in the air cargo and logistics industry

1. You have an illustrious career spanning nearly three decades in the air cargo and logistics industry. What have been the most defining moments of your journey, and how have they shaped your leadership style?

My journey in the air cargo and logistics industry has been marked by several defining moments that have profoundly shaped my leadership style. One of the earliest moments was my decision to pivot from my aspiration of becoming an Air Force pilot to pursuing a career in logistics. This transition was not just a career change; it was a lesson in resilience. I learned to embrace uncertainty and adapt to new environments, which has become a fundamental aspect of my leadership philosophy.

Another significant moment was during my tenure at Lufthansa Cargo, where I led a team through a challenging market downturn. This experience taught me the importance of transparency and communication during crises. I realized that effective leadership is not just about making decisions but also about being present for your team, listening to their concerns, and fostering a culture of collaboration.

Over the years, I have developed a leadership style characterized by empathy, inclusivity, and empowerment. I believe in nurturing talent within my teams and creating an environment where everyone feels valued and heard. This approach has not only enhanced team morale but has also driven innovation and performance.

2. Your experience with Lufthansa Cargo and Saudia Cargo highlights your expertise in global key account management. How do you approach fostering strong partnerships in an industry that thrives on collaboration and trust?

In an industry as interconnected as air cargo, fostering strong partnerships is essential for success. My approach to building these relationships is rooted in trust and collaboration. I start by investing time in understanding the unique needs and challenges of each partner. This involves active listening and engaging in open dialogue to identify common goals.

For instance, during my time managing global key accounts at Saudia Cargo, I initiated regular strategy sessions with our partners to align our objectives and discuss emerging trends in the market. This proactive engagement allowed us to co-create solutions that not only addressed immediate concerns but also anticipated future needs.

Moreover, I emphasize the importance of delivering consistent value. By ensuring that we meet or exceed our commitments, we build credibility and strengthen our partnerships over time. I also advocate for leveraging technology to enhance communication and streamline processes, making it easier for partners to collaborate effectively.

3. As someone who champions women in male-dominated fields, what are the key challenges you see for women entering the air cargo industry today, and how can they navigate these obstacles effectively?

The air cargo industry, like many others, presents unique challenges for women seeking to enter and advance in their careers. Some of the key challenges include entrenched gender biases, limited access to mentorship opportunities, and a lack of representation in decision-making roles.

To navigate these obstacles effectively, women should actively seek mentorship from both male and female leaders who can provide guidance and support. Building a strong professional network is crucial; attending industry conferences, joining professional organizations, and participating in workshops can help women connect with mentors and peers who share similar aspirations.

Organizations also play a critical role in addressing these challenges. Companies need to implement diversity initiatives that promote gender equality at all levels. This includes establishing mentorship programs specifically designed for women, offering leadership training, and creating policies that support work-life balance.

4. You’ve often emphasized the importance of mentorship and continuous learning. Can you share a pivotal learning experience from your career and advice for young professionals seeking mentors in their respective fields?

One of the most pivotal learning experiences in my career occurred during a major restructuring project at Saudia Cargo aimed at enhancing our global account management strategy. Leading this initiative required me to collaborate with cross-functional teams across different regions, each with its own cultural nuances and operational challenges.

This experience taught me the value of cultural intelligence and adaptability in leadership. I learned that effective communication goes beyond language; it involves understanding diverse perspectives and finding common ground among team members from various backgrounds.

For young professionals seeking mentors, my advice is to be proactive. Identify individuals whose careers you admire—whether they are within your organization or outside—and reach out to them for guidance. Be specific about what you hope to learn from them, whether it’s career advice or insights into navigating challenges in your field. Remember that mentorship is a two-way street; be open to sharing your experiences as well.

5. From aspiring to be an Air Force pilot to becoming a trailblazer in the aviation and logistics sector, your story is one of resilience and adaptability. What drives your passion for this industry, and how do you continue to find inspiration in your work?

My passion for the aviation and logistics sector is driven by a deep-seated belief in its transformative power to connect people and businesses globally. The dynamic nature of this industry continually inspires me to innovate and adapt. I find motivation in mentoring young professionals and advocating for women’s empowerment within our field. Witnessing the growth of future leaders fuels my commitment to creating a more inclusive environment where everyone can thrive.